Delivery Policy
We are dedicated to delivering your orders with care, ensuring they arrive promptly and securely. Thank you for supporting our mission. Below are the details of our shipping policy:
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Processing and Shipping Location:
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Orders are processed within 2 business days from the time payment is confirmed.
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All shipments are dispatched from our European logistics center in Poland.
Delivery Times:
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For deliveries within the EU: 5–7 business days.
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For deliveries outside the EU (Switzerland and the UK): 7–14 business days due to customs clearance.
Shipping Costs:
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Shipping rates will be calculated and displayed during checkout based on your location and order details.
Order Tracking:
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Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment's progress.
Order Changes or Cancellations:
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If you wish to make changes to or cancel your order, please contact us at support_eu@bringthemhomenow.net within 24 hours of placing your order.
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Please note that while we will do our best to accommodate your request, we cannot guarantee that changes or cancellations will be processed before the order is shipped.
Undeliverable Packages:
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If a package is returned to us due to an incorrect address or refusal to accept delivery, we will contact you to arrange re-shipment. Additional shipping fees may apply.
If you have any questions or require further assistance, please contact us at support_eu@bringthemhomenow.net.